Smartlook records people playing your iOS or Android game. When you watch the replays, you see exactly what the user sees.

  Stop trying to figure out what the user thinks. Watch videos. Understand their behavior. Keep them engaged.

  Smartlook records people playing your iOS or Android game. When you watch the replays, you see exactly what the user sees.

  Stop trying to figure out what the user thinks. Watch videos. Understand their behavior. Keep them engaged.

Screen recording gives you information old school analytics tools can't  

Screen recording gives you information old school analytics tools can't  

See what players see, down to the exact same resolution and every glitch and error they encounter.

Not sure why they have a problem completing a simple side mission? 

Now you’ll know.  

  

See what players see, down to the exact same resolution and every glitch and error they encounter.

Not sure why they have a problem completing a simple side mission?

Now you’ll know.  

Screen recording gives you information old school analytics tools can't  

See what players see, down to the exact same resolution and every glitch and error they encounter.

Not sure why they have a problem completing a simple side mission? 

Now you’ll know.  

  

Funnels help you zero in on problematic users

Funnels help you zero in on problematic users

At which steps do people stop using your app?

Play recordings of users dropping out of a funnel to understand why.    

At which steps do people stop using your app? Play recordings of users dropping out of a funnel to understand why.    

smartlook-app-events

Create events to track gamer engagement 

Create events to track gamer engagement

Use events to filter for recordings of people who close a pop-up, equip a weapon, enter a map, start a mission, close an upsell… Yes! Really. Track whatever you want. 

As soon as you create events, you will be able to see them in your user recordings.

Use events to filter for recordings of people who close a pop-up, equip a weapon, enter a map, start a mission, close an upsell… Yes! Really. Track whatever you want. 

As soon as you create events, you will be able to see them in your user recordings.

GDPR

COMPLIANT

Smartlook's default setting takes care of GDPR. Want to connect data to specific users? You sure can, just read about the steps you need to take.

Smartlook's default setting takes care of GDPR. Want to connect data to specific users? You sure can, just read about the steps you need to take.

GDPR

COMPLIANT

Smartlook's default setting takes care of GDPR. Want to connect data to specific users? You sure can, just read about the steps you need to take.

There’s always that one moment that doesn’t make any damn sense    

There’s always that one moment that doesn’t make any damn sense    

You know it so well. That rare situation where none of your current analytics tools has the answer.

There’s one option. To brainstorm a possible solution but that feels like a long shot. You might even have to get in touch with your users to find out more, but not everyone is willing to talk. So you’re kept in the dark. Unsure why it's happening.

Smartlook helps you solve that. You simply watch a replay and fix the problem.

You know it so well. That rare situation where none of your current analytics tools has the answer.

There’s one option. To brainstorm a possible solution but that feels like a long shot. You might even have to get in touch with your users to find out more, but not everyone is willing to talk. So you’re kept in the dark. Unsure why it's happening.

Smartlook helps you solve that. You simply watch a replay and fix the problem.

smartloook-shadowrun-legends-party
4 reasons game developers love using Smartlook  

✔ You can forget a lot - You can create an event a month after adding Smartlook to your app and still view the related videos instantly. (Hello, retroactive data.)  

✔ Always-on recording - We record every single user. If something happened, it will be in your recordings history.  

✔ Use it with the Unity engine - You can get it running on Unity in a few minutes. Thanks to an easy-to-implement SDK.

✔ Skip the boring parts - Events and funnels let you watch a replay from the very moment an important action happens. Like entering a boss fight.  

  Doesn’t slow anyone down  

Smartlook takes one screenshot every second. It's so light on processing power that you can record even graphically intense games.     

  Less than 5 minutes to set up

Smartlook is really easy to implement, thanks to SDKs for iOS, Android, and React Native. (See SDK documentation.)  

  Uploads are small

It's in your hands. The default setting generates about 0.5 MB of data per minute, and you can change the bitrate to tweak the recording size and quality.  

What does an award-winning studio have to say about Smartlook?

“Before we started using Smartlook, we had brief moments in our games where we had no idea what was happening.

 

To give you an example… We expect a player to go pick up a reward after finishing a certain mission. And when it doesn’t happen, it’s unclear what is happening in those 20 seconds when the mission is done and the player gets back to the world HUB.

 

We use a lot of different analytics tools, but nothing before Smartlook could deal with that kind of situation. Now we can watch a replay instead of brainstorming about possible causes.

 

We’ve been developing games for 20 years, but I got excited about Smartlook real quick. Watching videos was the missing link. It helps us keep users engaged for longer periods of time.”

  

Miroslav Ondrus, CTO at Madfinger Games

“Before we started using Smartlook, we had brief moments in our games where we had no idea what was happening.

 

To give you an example… We expect a player to go pick up a reward after finishing a certain mission. And when it doesn’t happen, it’s unclear what is happening in those 20 seconds when the mission is done and the player gets back to the world HUB.

 

We use a lot of different analytics tools, but nothing before Smartlook could deal with that kind of situation. Now we can watch a replay instead of brainstorming about possible causes.

 

We’ve been developing games for 20 years, but I got excited about Smartlook real quick. Watching videos was the missing link. It helps us keep users engaged for longer periods of time.”

  

Miroslav Ondrus, CTO at Madfinger Games

A few of the Madfinger Games awards

Record people playing your mobile game

Record people playing your mobile game

No credit card required

Speak with our specialist

Record people playing your mobile game

  No credit card required 

Speak with our specialist